Shipping & Returns
Shipping Policy
At Sand & Slate, we are committed to providing you with the best possible service when it comes to shipping your orders. We offer a variety of shipping methods, including standard and express shipping, to ensure that your order arrives at your doorstep as quickly as possible. Our packaging is designed to protect your products during transit, so you can be sure that your items will arrive in perfect condition.
Shipping cost will be calculated at checkout.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 14 days of receiving your order to arrange for a return or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your item is damaged when you receive your item, please email us with your order number and photos of the damage within 48 hours of receiving the item. We will then provide you with a replacement for the damaged item.
If you have any concerns with the quality of your item, please reach out via email and we will be happy to chat with you. If the item is defective, we will replace it with a new one.
Please note that we do not cover the cost of return shipping. Once we receive your returned item, we will process your refund or exchange as quickly as possible.